Hotel Operations & Event Management Microcredential

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The Hotel Operations & Event Management microcredential prepares students with essential skills for entry-level roles in the hotel and tourism industry. This three-course sequence combines training in front office operations, housekeeping and property management, and convention and event services. Students gain practical knowledge of guest relations, property upkeep, and the coordination of meetings and conventions, providing a well-rounded understanding of hotel operations. A female professional managing and planning for an event

NYS Part Time Tuition Assistance

Students taking this microcredential may be eligible for NYS Part Time Tuition Assistance for Non-Degree Credentials. Learn more about NYS Part Time Tuition Assistance

Stackable

Food Service Administration: Restaurant Management AAS

Gain these in-demand skills

Budgeting
Event Management
Guest Relations
Hotel Operations
Planning, Property Management

Course List (3)

Front Office Procedures HT105 3 cr.

This course provides an overview of hotel operations beginning with the front office guest cycle. Information on front office computer technology, yield management, and reservation systems are presented. Emphasis is placed on the responsibilities and tasks of front office personnel.

Housekeeping/Property Management HT205 3 cr.

This course provides an overview of the phases of staffing, planning, and organizing the technical details of each area of a hotel.

Convention Services Management HT211 3 cr.

This course introduces convention sales and marketing techniques. Topics include convention promotion, planning, and post-convention evaluation.