Call our helpdesk main line at (315) 731-5711.

Our new wireless setup does not have a key for us to provide, instead it authenticates your connection with the same credentials that you use to log into college computers.

Students: choose the wireless network labeled MVCC Public, and when you go to try to use a browser it should redirect you to a page that will ask you for your username and password. Use the same username and password that you use to log into the campus computers and/or your email account.

Employees: follow the same procedure as students with one exception, use the wireless network labeled MVCC Employee. You will also be prompted for a username and password, use the same one that you use to log into your work computer.

That said, sometimes things just don't work like they are supposed to; if you are having trouble connecting bring your device to us in AB155(Utica) or PC 128G(Rome) and we will help you get connected.

 

Adding printers is now really easy (provided nothing goes wrong : ). All you have to do is right click on your start button (windows icon next to the search box) and select "Run" from the pop-up menu.  In the Open: box, type \\papercut\. This should open a window - double click on Kyocera Printer. This will install the driver to print. When it is finished, you will see a pop-up box that is showing the print que.

We do not currently support this functionality.

Most of the college's printers are high capacity models and they will begin to complain about the toner being low when there are still over 1000 prints left. For this reason, we ask that you do not call us about toner replacement until it actually starts printing light. As a general rule, we have all types of toner that the college uses on hand so there is no need to worry about calling it in early to make sure that it is available.

 SET UP EMAIL ON YOUR SMARTPHONE:    

You will want to go to the App Store/Play Store and download the Microsoft Outlook App. Once it’s downloaded, sign in using your MVCC Student Email or MVCC Employee Email:  

•  EMAIL : your student email    (Example: jsmith07@student.mvcc.edu)  
• PASSWORD : your student email password

Signing onto MyMV

You can access the MyMV portal on your computer under Current Student tab on mvcc.edu or download it from the app store for your mobile devices. 

  - USERNAME: Your MVCC Student/Employee Email    

-  PASSWORD:  Your email password    

• Once you sign in, click the “Discover More” button. You will be greeted with a series of “cards”, each with their own unique purpose. These cards can be bookmarked on your Home Page to help customize your experience.  
• You will need to use the Student Self-Service Card and Financial Aid Card to access your grades, register for classes, and accept Financial Aid.
• You can access Degree Works Card to view your Advisor, Grade Point Average (GPA), Final Grades, and Degree ProgressGo to all programs

WHERE TO SAVE YOUR FILES

1) Students are provided with a network drive (S drive) to save your work   when you are on campus. It will be secure and backed up every night on our servers. You must be on campus to access your S drive.  

2) Students are also provided 1T space on OneDrive. Sign in One Drive with your MVCC student Email and student Email password. This can be accessed off campus by going to OneDrive.com and signing in.  

** Note: Files saved on the “C Drive” will be deleted when the computers are rebooted daily. Make sure to save on either your student S folder or a USB Stick.    

Sensitive/Private college data should never be saved on an MVCC computer.