Tech Support for Online Learning
Our online learning community is designed for you to succeed, and our staff is here to help with any tech support you need.
Brightspace issues during business hours (Eastern time)
- Phone: 315-792-5398
- Email: online@mvcc.edu
MVCC student email issues
- Phone: 315-731-5711
- Email: helpdesk@mvcc.edu
General questions
- Live Support during business hours(Eastern Time)
- Email: online@mvcc.edu
Issues related to your courses
Contact your instructor. Even with technical issues for which you are using some of the other channels, it's always a good idea to let you instructor know right away when you are having difficulty.