Administrative Assistant Certificate
31 Total Credits
This certificate is for individuals interested in obtaining entry level office skills. It provides students with the necessary background in office applications to be able to draft, edit, produce, store, and retrieve documents. The certificate will also provide a background in business communications and office administration.
To prepare the students for entry-level positions in technologically advanced offices or transfer to a degree program.
- Graduates seeking a job secure a position in technologically advanced offices within two years.
- Graduates seeking further education transfer to a degree program.
To prepare the students to interact effectively within a diverse business population.
- Students will interact effectively within a diverse student population by working collaboratively.
To prepare the student to communicate effectively.
- Students will communicate appropriately with instructors and peers through written or oral assignments.
- Students will visually and graphically communicate through presentations and/or projects.
To train students to solve business problems.
- Students will demonstrate the use of computers as a problem-solving tool.
- Students will analyze and solve case studies.
To introduce students to a variety of international business scenarios.
- Students will demonstrate an understanding of worldwide issues related to business.
- Students shall investigate various international issues through the use of media.
To prepare the student with the skills and knowledge needed to create effective office documents.
- Students shall demonstrate the ability to use word processing, business communications and presentation software.
- Students shall demonstrate the ability to use database and spreadsheet software.
To prepare students to demonstrate information literacy.
- Students will use traditional and contemporary information technology.
- Students will identify, access, and appropriately use authoritative sources of information.
First Semester 15 Credits
English 1 is a composition course. By focusing on several kinds of writing--self expressive, informative, argumentative/persuasive, and others--it teaches the student to produce the clear, correct and effective prose required in a wide variety of professions and occupations. Class meetings are a blend of lecture and discussion with frequent in-class writing activities. Conferences may be required. Readings are studied as models of good writing and for the ideas they contain. There are eight writing assignments altogether, including an in-class essay, a research-based assignment, and a business writing assignment. Prerequisites: Appropriate evaluation on the placement test writing sample, or successful completion of EN099 Introduction to College English, or successful completion of SL116 ESL4 Advanced Composition, or permission of Humanities Department Head or course instructor.
This course introduces proper computer keyboarding techniques, builds speed and accuracy, and provides practice in formatting personal and business documents.
This course introduces the scope and responsibilities of administrative office management.Topics include information management as it relates to planning, organizing, operating, and controlling office operations,management leadership and human relations factors, salary administration, labor management relations, and office personnel problems and practices.
This course provides knowledge of relevant computer skills and a solid foundation in the terminology and concepts of computer technology. Experience is provided with a variety of microcomputer software applications, including word processing, electronic spreadsheets, graphics, file management, and integrated software. Concepts and terms focus on preparing for a technologically oriented society and using the computer as a tool for productivity, research, and communication.
This course reviews basic arithmetic processes to develop speed and accuracy in working with decimals, fractions, and percentages. Calculators and computers are used to solve business problems, including simple and compound interest, discounting promissory notes, present value, installment purchases, and mortgages. Retail mathematics covers the areas of purchase and cash discounts, trade discounts, and markup of merchandise. Topics may also include the mathematics of sales and property taxes and payroll. Problem-solving exercises are completed through using computer
spreadsheet applications and exercises. Prerequisite: An appropriate Math Placement test result or MA045 Basic Math Skills or MA050 Introductory Mathematics.
Second Semester 15 Credits
This course covers the fundamental principles of effective business correspondence, report writing, and oral communications. These principles are applied first to sentences and paragraphs, and then to specific types of business communications. It includes a review of spelling, vocabulary, punctuation, grammar, and composition
as necessary.
This course concentrates on increasing keyboarding speed and accuracy, and providing practice on more advanced word processing and desktop publishing projects. Prerequisite: AA111 Keyboarding - Basic.
This course increases knowledge and productivity with the personal computer. Students gain knowledge of hardware and software and, by working with popular business applications software packages, increase their overall computer competency. The course emphasizes the use of the computer in the management of information. Areas of study include the MS DOS operating system, WINDOWS operating environment, sharing files among applications, incorporating graphics, report generation, and communications. Current computing issues such as computer ethics, computer crime and security are discussed. Pre-requisite: IS101 Computer Applications & Concepts 1 or permission of Department Head.
This course introduces the principles of desktop publishing in a business environment. Students will design and produce professional quality business documents that combine text, graphics, illustrations, and photographs to produce documents such as letterheads, business cards, flyers, brochures, promotional documents, and newsletter. Prerequisite: IS101 Introduction to Personal Computers.
This course will focus on the development and delivery of effective electronic presentations. Students will prepare, organize and deliver business presentations using various presentation graphics packages. Discussion topics will include gathering supporting material, outlining, appropriate use of visual materials, and elements of interpersonal communication. Several presentations will be designed and given. Topics may include business performance reports, training workshops and sales presentations. Techniques will include linking and embedding objects from spreadsheets, charts, word processing documents and databases. The course will be taught in a lecture and laboratory format. Prerequisites: EN101 English 1: Composition and IS101 Introduction to Personal Computers.